Our challenge was to find a new billing system for our Satellite Services Group. We were using an “in-house developed” system that was customized to our business. The team from Symbiosys visited our office, met with our billing people to fully understand our requirements. Together we defined the project from beginning to end. The people at Symbiosys were very thorough and easy to work with. I would highly recommend Symbiosys for their knowledge, responsiveness and professionalism. We are extremely pleased with our new billing system.- Ben Pratt, President, Mackay Communications, Inc.